A leaked email reveals that easyJet is incentivizing airport staff to identify oversized baggage, potentially leading to stricter scrutiny and increased charges for passengers across the budget airline sector. Travel experts warn passengers to be vigilant and proactive in ensuring their bags meet size requirements.
Travel experts are warning that an easyJet baggage cash incentive, revealed in a leaked email, could soon be adopted by all budget airlines . The email suggests that airport staff at Swissport, who work at seven airports across the UK and Channel Islands, are receiving cash bonuses for identifying oversized baggage belonging to easyJet customers during boarding. Swissport employees are reportedly being offered a £1.
20 bonus (after tax) for each oversized bag removed from an easyJet passenger at the boarding gate. This comes as customers whose hand luggage exceeds the airline's size limits will be charged £48 for their bag to be placed in the hold. Laura Evans-Fisk, head of digital and engagement at eurochange, commented on this development, saying: 'Passengers will likely now face even more scrutiny of the size of their carry-on bags. The traditional advice of 'pack light and measure carefully' is no longer enough.' She continued, 'Swissport operates at multiple airports and for various airlines, so it's highly likely similar schemes will be introduced across the budget airline sector. Because of this, passengers across all budget airlines should remain vigilant, not just those travelling with easyJet.' Evans-Fisk advises travelers to take photos of their bags in the sizing cage before boarding, even if they are not selected for size checks. This serves as evidence that the bag meets the airline's requirements. She also recommends packing as lightly as possible to avoid any ambiguity and suggests using vac-packing methods to maximize space. Finally, Evans-Fisk advises passengers to purchase basic toiletries at their destination rather than packing them in their luggage, potentially saving money and space. If a passenger believes they are being unfairly charged, they should immediately escalate the issue and refrain from paying any fees until the matter is resolved. She emphasizes the importance of thoroughly understanding the baggage size regulations and ensuring that the correct baggage allowance has been paid according to the bag's actual size
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