Housing support group praised for 'significant strengths' in service delivery

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Housing support group praised for 'significant strengths' in service delivery
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We Are With You South Ayrshire, Housing Support Service, based in Killoch Place, Ayr, was graded as ‘very good’ across three quality indicators and ‘good’ across one other.

A housing support service that helps adults in Ayr shire with addiction issues has been given a favourable report after an unannounced inspection.

In addition, staff managed their diaries to ”meet the needs and availability” of those they supported. The care scrutiny body also assessed the service’s self-evaluation of key areas and found that the service was not yet undertaking self-evaluation. The service is provided by We Are with You, a national UK charity and they support people who live across the local authority area- in both urban and rural locations.

The report continues: “Staff had good relationships with people where they are able to promote and encourage clients to consider positive life choices that they may not have considered before. Staff were responsive to peoples health and wellbeing needs. Each client was allocated a specific worker who was fully informed of their circumstances and needs. The worker was therefore able to utilise relevant tools to support and signpost the client to relevant agencies where appropriate.

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