Citizens Advice urges people to use the ratings to help decide which energy provider to use if they are thinking about switching.
Utility Warehouse has been crowned the UK’s top energy supplier for customer service - outperforming all of the ‘big six’ energy suppliers, according to the latest rankings by Citizens Advice. In its best-ever performance, Utility Warehouse claimed the number one spot out of 16 energy suppliers, marking a meteoric rise from 13th place 12 months ago and a close second in the last quarter.
Rob Harris, Chief Operating Officer at Utility Warehouse, said: “Resolving customer queries swiftly and effectively is at the heart of what we do, and it’s rewarding to see our dedication making a tangible difference. While we’re pleased to lead these latest rankings, our journey doesn’t stop here. Winter heating bill help The company’s new WhatsApp channel, has already become its fastest-growing customer service platform having only been launched earlier this year.
How To Cut Winter Energy Costs Customer service scores from July to September 2024 A full breakdown of customer service performance can be found on the Citizens Advice website here.
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